The PractiSource Difference
What makes PractiSource different
than other billing service companies?
What makes PractiSource different than other billing service companies?
Let us give you some examples.
No pushy sales persons or tactics
PractiSource’s business is based on long-term relationships between our organization and our clients. In order to accomplish this, these relationships must be mutually beneficial. That starts up front, before a proposal is even sent. It means that we make sure that our company is a good match for the prospective client, and they for us (there is no such thing as a “one size fits all” billing service as some would have you believe). It means pointing prospective clients in the right direction, and helping them, even if they are not a good match for us. And finally, it means no pushy sales people. We hate pushy sales tactics, and we assume you do to. If you give us a call, we will try to help as best we can, even if that does not mean trying to sell you our services. Refreshing, isn’t it?
A company is only as good as its people, and PractiSource attracts some of the very best. Talk to them and you will see. Every member of the PractiSource family has a personal stake in what we do and how well we do it for you. Experience matters. PractiSource management members have more than 20 years experience each. And while we are on the topic of employees, you will generally provide our clients with a single point of contact with a backup. Contrast that to most companies in our business which provide customer support modeled after software support organizations. We believe that the services we provide are far too important to treat you like a number.
Customer Service is our only business
In a time where customer service is pushed to the wayside in favor of answering to share holders, PractiSource retains a completely customer-centric view on business. Our attitude is that customer service is our only business. And while most companies choose to place business in billing assembly lines, PractiSource has chosen a small team approach which ensures higher levels of customer service while simultaneously benefiting from the aggregate resources and experience of the larger organization. The end result is a company which not only maximizes your revenue, but also makes sure you can talk the people who actually do the real work. And as mentioned above, you have a single point of contact for your day to day communications. At PractiSource, we understand the importance of what we do for you and treat you accordingly.
Money, Money, and Money
Your success is our business. PractiSource’s services and systems are geared specifically to provide the highest levels of provider reimbursement. Everything we do is aimed at this one goal. Our services and systems are designed to get paid faster, reduce rejections, track claims efficiently, and follow-up on unpaid or mis-adjudicated claims aggressively. This is all done without the hassles, headaches and uncertainties which often accompany in-house billing. At PractiSource, we care about your business, so you can take care of your patients.
Not just a billing service, PractiSource provides you with the systems and tools you need to practice medicine and success! PractiSource systems are truly web-based. No software to buy, no servers to maintain, no upgrades to purchase — just a reliable yet advanced system available 24/7/365. For our clients, it provides appointment scheduling, patient data, financial reporting and complete control. To us, it gives us what we need to maximize reimbursement — electronic claims, claim tracking, denial tracking, claim scrubbing, and rules-based, insurance-specific follow-up engines. Want to use an EMR or LIS in conjunction with our services? We’ve got you covered there too. So much technology, so little space to write about it….. give us a call — we’ll give you a demonstration to see if it looks good to you, too.
Options come Standard
No two medical practices and no two laboratories are the same – so why should a billing service treat them like they are? Needs are different, technologies change, practices advance. Want to send paper charge slips or would you prefer an EMR/ LIS integration, or perhaps even our on-line electronic charge slip? Want money to go to a lock-box, your address, or have us make your deposits for you? Want different setups for each doctor in the practice? No problem. PractiSource offers a variety of options at various levels which tailor our services around you (and not the other way around).
Different Specialties and Sizes
As mentioned earlier, PractiSouce provides medical billing services to medical practices, laboratories and even other billing services. PractiSource serves both small and large alike. Our unique team approach ensures that clients of every size get the one-on-one type of individual attention for which we are known. So regardless of your type of organization — we can tailor solutions which may very well be just the right fit for you.